Two days ago I got great service from local Pentax importer.
My brother has my old Pentax K100d and the shutterbutton suddenly stopped focusing. I checked it and found out that the switch in the shutter release is broken. Local camera store told me that the repair would cost anything between 100€ and 200€. I thought that this is so old camera that if I can get a spare part, it would be worth to try to change switch myself.
So I contacted the company that imports Pentax to Finland and asked for a spare part. They responded that they have that part and it would cost 17€ including postage. I ordered the part right away. And now the part is here waiting to be installed. Really fast service indeed.